Context details. (MORE INFO)
Indicator | Scale | Reference(s) |
---|---|---|
Our firm adopted ERP because we believed that using it would not create a disruption to the existing software environment. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it would not create a disruption to the data processing environment. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it would not create an overall change in values, norms and culture within the company. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Our firm adopted ERP because we believed that it would not be difficult to understand the use of ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that it would not be difficult to implement the business processes embedded in ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that it would not be difficult to use ERP to integrate business processes across departments. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that it would not be difficult to manage the organization changes associated with the use of ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would improve the integration of business processes. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would improve operations efficiency. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would reduce operations costs. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would standardize business processes. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would accelerate adoption of international best business practices. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would improve customer services. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would improve management controls. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because we believed that using it (as compared to the system it supersedes) would improve competitive competencies. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Price competition in our business is severe. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Competition in our business is intense. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
We are in a business with very aggressive competitors. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Our firm operates in a high turbulent market environment. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our customers frequently change their preferences. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm is unable to reduce market uncertainty. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm is unable to respond to market opportunities. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm operates in a high turbulent technological environment. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Our firm adopted ERP because most firms in my industry have already adopted ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because most of our customers have already adopted ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because most of our suppliers have already adopted ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because most of our competitors have already adopted ERP. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Our firm adopted ERP because other firms that have adopted ERP in my industry are very effective in their management. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry have very effective internal communication systems. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry are very profitable. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry maintain very good relationships with their customers. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry maintain very good relationships with their business partners. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry have very high market share. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry have very high cost savings. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Total number of personal computers was sufficient for employee’s daily use. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Related technologies had been used. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
The percentage of the number of IT professional over the total number of employees. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
The senior management of our firm believes that ERP has the potential to provide significant business benefits to the firm. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
The senior management of our firm believes that ERP will create a significant competitive arena for firms. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
The senior management of our firm believes that it is NOT necessary to use ERP to conduct business activities. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
Our firm adopted ERP because other firms that have adopted ERP in my industry are very large. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry are leading companies. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry are very successful. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Our firm adopted ERP because other firms that have adopted ERP in my industry are favorably perceived by others in the same industry. | Likert 1-5 | (Lai, Lai, & Lowry, 2016) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system helps me be more effective. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The ERP system has a positive impact on my productivity in my job. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The ERP is an important aid to me in the performance of my job. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
Currently, I cannot accomplish my tasks without the ERP systems. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
If I have a choice to use any systems to perform my tasks, I still prefer to use the current system I use. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
Data that would be useful to me are unavailable because I don’t have the right authorization. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Getting authorization to access data that would be useful in my job is time consuming and difficult. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The content of the user manual is useful. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The index of the user manual is useful. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The user manual is current (up-to-date). | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The user manual is complete. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The user manual is easy to understand and follow. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
It is easy to learn how to use the ERP system. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The ERP system I use is convenient and easy to use. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The description of the functions/ commands displayed on screen is clear to me. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The function/command names of the ERP are easy to remember. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
I am satisfied with the amount of support provided by vendor or other sources. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
I am satisfied with the availability of information systems staff for consultation. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The system is accurate. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
I am satisfied with the accuracy of the system. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system provides the precise information I need. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The information contents provided by the ERP system meet my needs. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The ERP system provides reports that seem to be exactly what I need. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The ERP system provides sufficient information to my needs. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The data provide by the ERP system is up-to-date enough for my purposes. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The output is presented in a useful format. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The information is clear. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system provides complete features I need. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
I am satisfied with the speed of interacting with the system. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
It is easy to detect possible errors in the ERP systems. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
It is easy to correct errors that happen in the ERP systems. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
It is easy to change the output format. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The exact definition of data fields relating to my tasks is easy to find out. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system available to me is missing critical data that are very useful to me in my job. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system maintains data at an appropriate level of detail for my group’s tasks. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system provides me the information I need in a timely manner. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
The ERP system I use is subjected to unexpected or inconvenient down times which makes it harder to do my work. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
The ERP system I use is subject to frequent system problems and crashes. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
There is not enough training for me or my staff on how to find, understand, access or use the ERP system. | Likert 1-7, Strongly Disagree to Agree | (Kositanurit, Ngwenyama, & Osei-Bryson, 2006) |
Indicator | Scale | Reference(s) |
---|---|---|
I intend to check the information in the ERP system frequently. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
I intend to download reports from the ERP system frequently. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
I intend to get the information regarding our business using the ERP system frequently. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Indicator | Scale | Reference(s) |
---|---|---|
Learning to use the ERP system is easy for me. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
I find it easy to get the ERP system to do what I want it to do. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
My interaction with the ERP system is clear and understandable. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
I find the ERP system easy to use. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Indicator | Scale | Reference(s) |
---|---|---|
I have fun using the ERP system. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Using the ERP system is pleasant. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
I find using the ERP system to be enjoyable. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Indicator | Scale | Reference(s) |
---|---|---|
Using the ERP system would improve my performance in my job. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Using the ERP system would increase my productivity in my job. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Using the ERP system would enhance my effectiveness in my job. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
I find the ERP system would be useful in my job. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Indicator | Scale | Reference(s) |
---|---|---|
It is important to have job requirements and instructions spelled out in detail so that employees always know what they are expected to do. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Rules and regulations are important because they inform employees what the organization expects of them. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Standard operating procedures are helpful to employees on the job. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |
Instructions for operations are important for employees on the job. | Likert 0-10, Completely Disagree to Agree | (Hwang, 2005) |