Construct details. (MORE INFO)
Definition: The rate of change and innovation in production and service technologies, as well as the uncertainty or unpredictability of customer taste and actions by the firm’s principal industries.
Theory/model: Additional to TTF
Reference: (Karimi, Somers, & Gupta, 2004)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
Market activities of your key competitors. | Scale 1 to 7, Have become far more predictable to Have become far less predictable | Data | TTF | (Karimi, Somers, & Gupta, 2004) |
The tastes and preferences of your customers in your principal industry. | Scale 1 to 7, Have become far more stable and predictable to Have become much harder to forecast | Data | TTF | (Karimi, Somers, & Gupta, 2004) |
Rate of innovation of new operating processes and new products or services in your principle industry. | Scale 1 to 7, Fallen dramatically to Dramatically increased | Data | TTF | (Karimi, Somers, & Gupta, 2004) |