Construct details. (MORE INFO)
Definition: Dependability of access and up-time of systems.
Theory/model: Additional to TTF
Reference: (Karimi, Somers, & Gupta, 2004)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
The data is subject to frequent system problems and crashes. | Scale 1 to 7, Strongly Disagree to Agree | Data | TTF | (Karimi, Somers, & Gupta, 2004) |
I can count on the system to be “up” and available when I need it. | Scale 1 to 7, Strongly Disagree to Agree | Data | TTF | (Karimi, Somers, & Gupta, 2004) |
The computer systems I use are subjected to unexpected or inconvenient down times, which makes it harder to do my work. | Scale 1 to 7, Strongly Disagree to Agree | Data | TTF | (Karimi, Somers, & Gupta, 2004) |