Context

Context details. (MORE INFO)

Context: Smart Card

Note: This list contains all the constructs (and corresponding measuring variables) as defined by the authors when proposing/using/applying the theories/models in the selected context. It also includes the scales used to measure the variables.

  • Construct (Theory/Model): Image (TAM)
      IndicatorScaleReference(s)
      Merchants who use the Exact card sytem have more prestige than those who do not.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Merchants who use the Exact card system have a higher profile than those who do not.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Having na Exact card system is a status symbol among the merchants I know.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Perceived Ease of Use (TAM)
      IndicatorScaleReference(s)
      Learning to operate the Exact card system was wasy for me and my staff.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      My staff and I find it easy to get the Exact card system to do what we want it to do.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system is clear and understandble for me and my staff.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      My staff and I find the Exact card system to be flexible to use.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      It was easy for my staff and I to become skillful at using the Exact card system.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      My staff and I find the Exact card system easy to use.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Perceived Usefulness (TAM)
      IndicatorScaleReference(s)
      Using the Exact card system enables me and my staff to process payments more quickly.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system improves the job performance of me and my staff.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system increases the productivity of me and my staff.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system enhances the on-the-job effectiveness of me and my staff.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system makes it easier for me and my staff to do our jobs.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      My staff and I find the Exact card system useful to us in our jobs.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Result Demonstrability (TAM)
      IndicatorScaleReference(s)
      My staffand Iwould have no difficulty telling others about our experience using the Exact card system.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      My staff and I could communicate to others the consequences of using the Exact card system.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      The impact of using the Exact card system is apparent to my staff and me.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Voluntariness (TAM)
      IndicatorScaleReference(s)
      My business' use of the Exact card system was voluntary.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Although suggested to my business, using the Exact card system was not compulsory.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Compatibility (TAM)
      IndicatorScaleReference(s)
      Using the Exact card system is compatible with all aspects of my business' sales transactions.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      I think that using the Exact card system fits well with the way my staff and I like to receive payment for goods and services.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system fits with our business' work style.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Intentions to Adopt (TAM)
      IndicatorScaleReference(s)
      Once the trial period is over, I will be interested in continuing to use a smart card payment system in my business.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Once the trial period is over, I will arrange to permanently adopt a smart card payment system as soon as possible.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Once the trial period is over, I won't see much need to continue to use a smart card payment system in my business.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Once the trail period is over, I will recommend that my fellow merchants get a smart card payment system.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Relative Advantage (TAM)
      IndicatorScaleReference(s)
      Using the Exact card system improves the quality of the sales transactions my staff and I conduct in our business.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      Using the Exact card system gives me and my staff greater control over our business' sales transactions.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Trialability (TAM)
      IndicatorScaleReference(s)
      Before deciding whether to use the Exact card system, my staff and I were able to properly try it out.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      My staff and I have had a great deal of opportunity to try the Exact card system in various situations. (e.g., a customer asks to pay for a purchase with a combination of Exact and cash).Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
  • Construct (Theory/Model): Visibility (TAM)
      IndicatorScaleReference(s)
      In my community, I see many merchants using the Exact card system. Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)
      The Exact card system is not very visible in my community.Likert 1-7, Strongly Disagree to Agree(Plouffe, Hulland, & Vandenbosch, 2001)