Context

Context details. (MORE INFO)

Context: Employee Portal

Note: This list contains all the constructs (and corresponding measuring variables) as defined by the authors when proposing/using/applying the theories/models in the selected context. It also includes the scales used to measure the variables.

  • Construct (Theory/Model): Individual Impact (DM)
      IndicatorScaleReference(s)
      The employee portal enables me to accomplish tasks more quickly.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal improves my job performance.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal increases my productivity.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal enhances my job effectiveness.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal makes it easier to accomplish tasks.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal is useful for my job.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Information Quality (DM)
      IndicatorScaleReference(s)
      The information provided by our employee portal is useful.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The information provided by our employee portal is understandable.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The information provided by our employee portal is interesting.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The information provided by our employee portal is reliable.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The information provided by our employee portal is complete.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The information provided by our employee portal is up-to-date.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Organizational Impact (DM)
      IndicatorScaleReference(s)
      The employee portal has helped my organization improve the efficiency of internal operations.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal has helped my organization improve the quality of working results.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal has helped my organization enhance and improve coordination within the organization.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal has helped my organization enhance and improve collaboration within the organization.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal has helped distinguish my organization from similar organizations.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The employee portal has helped my organization make itself an overall success.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Service Quality (DM)
      IndicatorScaleReference(s)
      The responsible service personnel are always highly willing to help whenever I need support with the employee portal.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The responsible service personnel provide personal attention when I experience problems with the employee portal.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The responsible service personnel provide services related to the employee portal at the promised time.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The responsible service personnel have sufficient knowledge to answer my questions in respect of the employee portal.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): System Quality (DM)
      IndicatorScaleReference(s)
      Our employee portal is easy to navigate.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal allows me to easily find the information I am looking for.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal is well structured.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal is easy to use.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal offers appropriate functionality.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal offers comfortable access to all the business applications I need.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Use (DM)
      IndicatorScaleReference(s)
      Retrieve information.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Publish information.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Communicate with colleagues.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Store and share documents.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Retrieve your colleagues’ contact information.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Retrieve competence profiles.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Network with colleagues.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Execute work processes.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): User Satisfaction (DM)
      IndicatorScaleReference(s)
      How adequately does the employee portal support your area of work and responsibility?Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      How efficient is the employee portal?Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      How effective is the employee portal?Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Are you satisfied with the employee portal on the whole?Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Collaboration Quality (DM)
      IndicatorScaleReference(s)
      Our employee portal enables an easy and comfortable communication with my colleagues.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports an effective and efficient sharing of information with my colleagues.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal enables a comfortable storing and sharing of documents with my colleagues.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal allows me to easily and quickly locate my colleagues’ contact information.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal allows me to enter my competence profile easily and in a structured way.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal enables me to identify experts within my organization easily and quickly.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports an effective networking between the members of my organization.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Knowledge-Intensity (DM)
      IndicatorScaleReference(s)
      A high level of complex knowledge and understanding is required to perform my regular work.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      I need a great deal of information to accomplish my tasks.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      My job can be considered as very knowledge intensive.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Management Support (DM)
      IndicatorScaleReference(s)
      My supervisor actively encourages me to use the employee portal.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      My organization’s leadership explicitly supports the employee portal’s use.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Process Quality (DM)
      IndicatorScaleReference(s)
      Our employee portal supports the work processes efficiently.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports the work processes reliably.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports the work processes accurately.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports the easy initiation of work processes.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports the work processes in a way that allows one to understand them.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports the work processes in a way that allows one to trace them.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      Our employee portal supports the work processes fully.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
  • Construct (Theory/Model): Process Standardization (DM)
      IndicatorScaleReference(s)
      The tasks I have to accomplish to do my job are largely repetitive.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      The activities of my work processes are transparent and comprehensible.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)
      My job is characterized by a high degree of process standardization.Likert 1 -7, Very Low to Very High(Urbach, Smolnik, & Riempp, 2010)