Context

Context: Computer Banking System (CBS)

Note: This list contains all the constructs (and corresponding measuring variables) as defined by the authors when proposing/using/applying the theories/models in the selected context. It also includes the scales used to measure the variables.

• Construct (Theory/Model): Behavioral Intention (TAM)

  Indicator	Scale	Reference(s)
  I intend to continue using CBS in the next 6 months.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  I intend to continue using CBS to perform my job functions in the next 6 months.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  I intend to use CBS frequently in the next 6 months.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)

• Construct (Theory/Model): Perceived Ease of Use (TAM)

  Indicator	Scale	Reference(s)
  My interaction with CBS has been clear and understandable.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  It is easy to get CBS to do what I want it to do.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  Overall, CBS is easy to use.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  Learning to operate CBS was easy for me.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  Interacting with CBS does not require a lot of my mental effort.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)

• Construct (Theory/Model): Perceived Usefulness (TAM)

  Indicator	Scale	Reference(s)
  CBS enables me to accomplish tasks more quickly.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  CBS has improved the quality of the work I do.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  CBS makes it easier to do my job.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  CBS has enhanced my effectiveness on the job.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  CBS has improved my productivity.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  CBS gives me greater control over my job.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)

• Construct (Theory/Model): Subjective Norm (TAM)

  Indicator	Scale	Reference(s)
  People who influence my behaviour think that I should use CBS.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  People who are important to me think that I should use CBS.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)

• Construct (Theory/Model): Attitude (TAM)

  Indicator	Scale	Reference(s)
  All things considered my continuing to use CBS in my job is:	Extremely Negative to Extremely Positive	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  All things considered my continuing to use CBS in my job is:	Extremely Good to Extremely Bad	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  All things considered my continuing to use CBS in my job is:	Extremely Harmful to Extremely Beneficial	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  All things considered my continuing to use CBS in my job is:	Extremely Pleasant to Extremely Unpleasant	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)

• Construct (Theory/Model): Perceived Behavioral Control (TAM)

  Indicator	Scale	Reference(s)
  I am able to use CBS.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)
  I have the resources, and the knowledge, and the ability to use CBS.	Likert 1-7, Strongly Disagree to Agree	(Brown, Massey, Montoya-Weiss, & Burkman, 2002)