Construct

Construct details. (MORE INFO)

Construct: Trust in Government Web Site


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: Trusting beliefs that an e‑government Web site will act responsibly when a citizen visits or transacts with it are central to e‑government Web site success.

Theory/model: Additional to DeLone and McLean
Reference: (Teo, Srivastava, & Jiang, 2008)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
This Web site is trustworthy.Likert 1-7e-Government WebsiteDM(Teo, Srivastava, & Jiang, 2008)
This Web site seems to be honest and truthful to me.Likert 1-7e-Government WebsiteDM(Teo, Srivastava, & Jiang, 2008)
This Web site can be trusted.Likert 1-7e-Government WebsiteDM(Teo, Srivastava, & Jiang, 2008)