Construct

Construct details. (MORE INFO)

Construct: Timeliness


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: Refers to the improvement in response time enabled by the upgrades.

Theory/model: Additional to TAM
Reference: (Hong, Chan, Thong, Chasalow, & Dhillon, 2014)


Definition: Refers to the degree to which the system offers timely responses to requests for information or action.

Theory/model: Additional to TRA
Reference: (Wixom & Todd, 2005)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
The upgrades of The System enable faster responses to my requests.Likert 1-7, Strongly Disagree to AgreeAgile Web PortalTAM(Hong, Chan, Thong, Chasalow, & Dhillon, 2014)
The upgrades improve the speed of The System.Likert 1-7, Strongly Disagree to AgreeAgile Web PortalTAM(Hong, Chan, Thong, Chasalow, & Dhillon, 2014)
The response time of the digital library is satisfactory.Likert 1-7, Strongly Disagree to AgreeDigital LibraryTAM(Hong, Chan, Thong, Chasalow, & Dhillon, 2014)
The digital library performs too slowly.Likert 1-7, Strongly Disagree to AgreeDigital LibraryTAM(Hong, Chan, Thong, Chasalow, & Dhillon, 2014)
It takes too long for _____ to respond to my requests.Likert 1-7, Strongly Disagree to AgreeData Warehousing Predefined Reporting SoftwareTRA(Wixom & Todd, 2005)
_____ provides information in a timely fashion.Likert 1-7, Strongly Disagree to AgreeData Warehousing Predefined Reporting SoftwareTRA(Wixom & Todd, 2005)
_____ returns answers to my requests quickly.Likert 1-7, Strongly Disagree to AgreeData Warehousing Predefined Reporting SoftwareTRA(Wixom & Todd, 2005)