Construct details. (MORE INFO)
Definition: A citizen’s perception of the time and effort required to use an e-government technology.
Theory/model: Additional to UTAUT
Reference: (Chan et al., 2011)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
SmartID would enable me to access government services anytime, day or night. | Scale 1 to 7 | e-Government (SmartID) | UTAUT | (Chan et al., 2011) |
SmartID would enable me to access government services from home, from the office, on the road, or at other locales. | Scale 1 to 7 | e-Government (SmartID) | UTAUT | (Chan et al., 2011) |
It would be convenient for me to access government services using SmartID. | Scale 1 to 7 | e-Government (SmartID) | UTAUT | (Chan et al., 2011) |