ISRI - Information Systems Research Indicators

Construct: Compatibility with Existing Practices

Description
Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".

Definition: Cefers to compatibility with one’s current work processes.

Theory/model: Additional to TAM
Reference: (Karahanna, Agarwal, & Angst, 2006)

Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.

Indicator	Scale	Context	Theory/Model	Reference(s)
Using the CRM system requires a change in the way that I currently conduct my job.	Scale 1 to 7, Strongly Disagree to Strongly Agree	Customer Relationship Management (CRM) System	TAM	(Karahanna, Agarwal, & Angst, 2006)

Using the CRM system is compatible with most aspects of the way I typically conduct my job.	Scale 1 to 7, Strongly Disagree to Strongly Agree	Customer Relationship Management (CRM) System	TAM	(Karahanna, Agarwal, & Angst, 2006)

Using the CRM system would force me to change my existing method of conducting my job.	Scale 1 to 7, Strongly Disagree to Strongly Agree	Customer Relationship Management (CRM) System	TAM	(Karahanna, Agarwal, & Angst, 2006)

To use the CRM system, I don’t have to change anything I currently do.	Scale 1 to 7, Strongly Disagree to Strongly Agree	Customer Relationship Management (CRM) System	TAM	(Karahanna, Agarwal, & Angst, 2006)

Using the CRM system does not require significant changes in my existing work routine.	Scale 1 to 7, Strongly Disagree to Strongly Agree	Customer Relationship Management (CRM) System	TAM	(Karahanna, Agarwal, & Angst, 2006)