ISRI - Information Systems Research Indicators

Construct: Use

Description
Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".

Definition: The degree and manner in which employees and customers utilize the capabilities of an information system.

Theory/model: DeLone and McLean
Reference: (DeLone & McLean, 1992)

Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.

Indicator	Scale	Context	Theory/Model	Reference(s)
Retrieve information.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Publish information.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Communicate with colleagues.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Store and share documents.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Retrieve your colleagues’ contact information.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Retrieve competence profiles.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Network with colleagues.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

Execute work processes.	Likert 1 -7, Very Low to Very High	Employee Portal	DM	(Urbach, Smolnik, & Riempp, 2010)

I am dependent on SIS.	Scale 1 to 5	Student Information System (SIS)	DM	(Rai, Lang, & Welker, 2002)