Construct details. (MORE INFO)
Definition: The degree to which he or she perceives potential risk arising from opportunistic behavior by online retailers.
Theory/model: Additional to TAM
Reference: (Son, Kim, & Riggins, 2006)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
It is risky for me to make a transaction with many of the online retailers. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |
There is significant potential for loss when making a transaction with many of the online retailers. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |
Many of the online retailers put me in a negative situation when I make a transaction with them. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |
Many of the online retailers do not securely handle my personal information, including credit card numbers. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |