Construct details. (MORE INFO)
Definition: A citizen’s trust in government.
Theory/model: Additional to DeLone and McLean
Reference: (Teo, Srivastava, & Jiang, 2008)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
I feel that government acts in citizen’s best interest. | Likert 1-7 | e-Government Website | DM | (Teo, Srivastava, & Jiang, 2008) |
I feel fine interacting with the government since government generally fulfills its duties efficiently. | Likert 1-7 | e-Government Website | DM | (Teo, Srivastava, & Jiang, 2008) |
I always feel confident that I can rely on government to do their part when I interact with them. | Likert 1-7 | e-Government Website | DM | (Teo, Srivastava, & Jiang, 2008) |
I am comfortable relying on the government to meet their obligations. | Likert 1-7 | e-Government Website | DM | (Teo, Srivastava, & Jiang, 2008) |