Construct details. (MORE INFO)
Definition: Dependability and consistency of access and uptime of systems.
Theory/model: Additional to TTF
Reference: (Goodhue & Thompson, 1995)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
I can count on the system to be "up" and available when I need it. | Not Specified | Not Specified | TTF | (Goodhue & Thompson, 1995) |
The computer systems I use are subject to unexpected or inconvenient down times which makes it harder to do my work. | Not Specified | Not Specified | TTF | (Goodhue & Thompson, 1995) |
The computer systems I use are subject to frequent problems and crashes. | Not Specified | Not Specified | TTF | (Goodhue & Thompson, 1995) |