Construct

Construct details. (MORE INFO)

Construct: Task-Technology Fit (Relationship with Users/Responsiveness)


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: Turnaround time for a request submitted for IS.

Theory/model: Additional to TTF
Reference: (Goodhue & Thompson, 1995)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
It often takes too long for IS to communicate with me on my requests.Not SpecifiedNot SpecifiedTTF(Goodhue & Thompson, 1995)
I generally know what happens to my request for IS services or assistance or whether it is being acted upon.Not SpecifiedNot SpecifiedTTF(Goodhue & Thompson, 1995)
When I make a request for service or assistance, IS normally responds to my request in a timely manner.Not SpecifiedNot SpecifiedTTF(Goodhue & Thompson, 1995)