Construct details. (MORE INFO)
Definition: Interest and dedication to supporting customer business.
Theory/model: Additional to TTF
Reference: (Goodhue & Thompson, 1995)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
IS takes my business group's business problems seriously. | Not Specified | Not Specified | TTF | (Goodhue & Thompson, 1995) |
IS takes a real interest in helping me solve my business problems. | Not Specified | Not Specified | TTF | (Goodhue & Thompson, 1995) |