Construct details. (MORE INFO)
Definition: Refers to the extent to which information about online retailers increases an online shopper’s awareness of both the positive and negative aspects of the consequences of online transactions with these retailers.
Theory/model: Additional to TAM
Reference: (Son, Kim, & Riggins, 2006)
Indicator | Scale | Context | Theory/Model | Reference(s) |
---|---|---|---|---|
Using Bizrate.com Website made me aware of the level of risk associated with purchasing the product from an online retailer. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |
Using Bizrate.com Website made me aware of whether significant potential for loss would be associated with purchasing the product from an online retailer. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |
Using Bizrate.com Website made me aware of whether I would confront a negative situation by purchasing the product from an online retailer. | Likert 1-7, Strongly Disagree to Agree | B2C net-enabled commerce | TAM | (Son, Kim, & Riggins, 2006) |