Construct details. (MORE INFO)
Definition: Not defined.
Theory/model: Additional to DeLone and McLean
Reference: (Bradley, Pridmore, & Byrd, 2006)
| Indicator | Scale | Context | Theory/Model | Reference(s) |
|---|---|---|---|---|
| Activities associated with purchasing inputs (raw materials) required by your firm. | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Receiving, storing, and disseminating inputs to the products (e.g., materials handling, warehousing). | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Transforming inputs into final product (e.g., cutting, assembly). | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Collecting, storing, and distributing the final product to your firm’s customers (e.g., order processing, scheduling). | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Providing service to maintain or enhance the value of the product (e.g., maintenance notices, upgrades). | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Improving your firm’s products and processes (e.g., R&D). | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Coordinating different activities described above (e.g., purchasing, order processing, marketing, etc.). | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |
| Interacting and coordinating activities with customers. | Likert 1-7, Strongly Disagree to Agree | Not Specified | DM | (Bradley, Pridmore, & Byrd, 2006) |