Construct details. (MORE INFO)
Definition: The extent to which an e-government technology is able to adapt to the changing demands of citizens.
Theory/model: Additional to UTAUT
Reference: (Chan et al., 2011)
Definition: Refers to the way the system adapts to changing demands of the user.
Theory/model: Additional to TRA
Reference: (Wixom & Todd, 2005)
| Indicator | Scale | Context | Theory/Model | Reference(s) |
|---|---|---|---|---|
| _____ can be adapted to meet a variety of needs. | Likert 1-7, Strongly Disagree to Agree | Data Warehousing Predefined Reporting Software | TRA | (Wixom & Todd, 2005) |
| _____ can flexibly adjust to new demands or conditions. | Likert 1-7, Strongly Disagree to Agree | Data Warehousing Predefined Reporting Software | TRA | (Wixom & Todd, 2005) |
| _____ is versatile in addressing needs as they arise. | Likert 1-7, Strongly Disagree to Agree | Data Warehousing Predefined Reporting Software | TRA | (Wixom & Todd, 2005) |
| I expect that SmartID could be adapted to meet a variety of needs. | Scale 1 to 7 | e-Government (SmartID) | UTAUT | (Chan et al., 2011) |
| I expect SmartID to be able to flexibly adjust to new demands or conditions. | Scale 1 to 7 | e-Government (SmartID) | UTAUT | (Chan et al., 2011) |
| I expect SmartID to be versatile in addressing needs as they arise. | Scale 1 to 7 | e-Government (SmartID) | UTAUT | (Chan et al., 2011) |